STP Plumbing Privacy Policy
Effective Date: 2/11/2026
STP Plumbing ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, stp-plumbing.com, ("Website"). Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Website.
1. Information We Collect
We collect several types of information from and about users of our Website, including:
Personal Information:
Name, phone number, email address, service address, and any other details provided when filling out a contact form, requesting service, scheduling an appointment, or communicating with us.
Non-Personal Information:
Browser type, IP address, device type, referring website, pages visited, and other technical usage data.
Cookies and Tracking Technologies:
We use cookies, web beacons, Meta Pixel, Google Analytics, and similar technologies to track Website activity, analyze performance, and improve your experience. These tools may also help us measure advertising effectiveness and improve our marketing campaigns.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To respond to inquiries, schedule services, and provide customer support.
- To deliver plumbing, drain cleaning, leak detection, water heater, sewer, and related plumbing services.
- To improve our Website, services, and customer experience.
- To send service reminders, appointment confirmations, estimates, invoices, promotional emails, and special offers (if you opt in).
- To analyze trends and optimize our advertising and marketing efforts.
- To comply with legal obligations and enforce our terms and policies.
3. How We Share Your Information
STP Plumbing does not sell, trade, or rent your personal information to third parties.
However, we may share your information with:
Service Providers:
Trusted third-party vendors that help us operate our Website and business, such as payment processors, CRM platforms, call tracking providers, scheduling software, advertising partners, and marketing service providers.
Legal Compliance:
When required by law, regulation, subpoena, or other legal process.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Choices and Rights
Opt-Out of Marketing Communications:
You may opt out of receiving promotional emails by clicking the unsubscribe link included in those communications.
Cookies:
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain Website features.
Access or Update Information:
You may request access to, correction of, or deletion of your personal information by contacting us directly.
6. Third-Party Links
Our Website may contain links to third-party websites. STP Plumbing is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that personal information from a child under 13 has been collected, we will take appropriate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
